18.05.2021

ViewApp: digitalisation as an insurance trend

The trend of current business is to put all business processes into a modern format, and this couldn't help but affect insurance.

Unless all stages of insurance, such as the initial sale, as well as all accompanying processes, in particular the most acute moment for customers - claims handling - are made convenient, this vector of business is guaranteed to fail. Competition will take its toll and those who have neglected to introduce new services will be left behind. The insured, hardened by previous interactions with insurers, with the advent of new technology has a right to expect a technological approach to insurance service that guarantees remote, secure service and a new level of digital service.

In addition, there is a situation where some Russian and Russian-based insurance companies have already implemented a digital solution that implements remote site inspection processes - ViewApp. Sber, the flagship of modern ecosystem development and aggregator of digital solutions, leads the ranking. The first forge of start-ups, giving way to those who are not afraid to advance in the field of digitalization and conquer new frontiers, conquering markets. Every Sber Accelerator provides tremendous opportunities to develop new solutions, just as it has served as a platform for a powerful breakthrough for the ViewApp.   

Currently, companies such as:

- Sber Insurance;

- AlfaStrakhovanie;

- Uralsib Insurance;

- Rosgosstrakh Insurance;

- Renaissance Insurance and other insurance companies.

One can hardly imagine insurance without convenient services - no one wants to use prehistoric service methods when you have to go somewhere to the office, spend your time interrupting work and meet with an insurance representative just to provide the property for inspection, whether it concerns an inspection of an object of insurance or damage that has happened. Why do this when you can use the installed app to carry out an inspection in the moment and transfer all the data to the server, as well as the necessary accompanying documents. It is super convenient.

The insurers' clients appreciated the opportunity provided - the positive feedback on the operation of ViewApp speaks for itself: the majority of policyholders are satisfied with the received services and are ready to use them again.

The ViewApp team has a challenging task: they need to meet all the requirements of the inspection regulations in the insurance company scenario, in addition there are a number of complexities with respect to changing the algorithm of interaction between different systems regarding the storage and processing of data, both in IOS and in Google. The ViewApp team has risen to the challenge, providing users with the level of service they expect and more.